Client Services Manager & Sitter Coordinator

Atlanta, GA

Full Time

Experienced

Job Summary

Buckhead Pet Pals is Atlanta’s original premium dog walking and cat sitting company, serving Metro Atlanta since 1998. We are seeking a detail-oriented, people-first Client Services Manager to manage client communication, daily scheduling, and new sitter onboarding.

Key Responsibilities

Manage client communication via email, phone, and scheduling software
Create and maintain efficient daily schedules for pet sitters
Support sitters and assist with coverage when needed
Coordinate onboarding and training of new pet sitters
Maintain accurate client and sitter records
Support general office operations

Required Qualifications

3+ years administrative or office management experience
Experience scheduling staff in a service-based business
Proficient in Excel, Word, and Gmail
Comfortable learning and using scheduling software
Strong written and verbal communication skills
Lives within Buckhead, Brookhaven, or Sandy Springs area
Able to work in-office during business hours

Preferred Qualifications

Pet industry or service-industry experience
Experience onboarding or training new hires
Familiarity with Atlanta neighborhoods
Social media and AI/ChatGPT experience

Compensation & Benefits

$18–$20 per hour (based on experience)
Paid vacation
Discounted pet sitting services
Casual dress code

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Do you have at least 3 years of office or administrative experience?*

Have you scheduled staff or managed calendars in a service-based business?*

Which tools have you used regularly?* Excel / Google SheetsWord / Google DocsGmailScheduling softwareCRM or client management toolsSocial MediaAI/Chat GPT

Do you live within Buckhead, Brookhaven, or Sandy Springs?*

Describe a time you had to support both a client and a staff member during a stressful situation.*

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Thanks for visiting our Career Page. Buckhead Pet Pals has been proudly caring for pets in Atlanta since 1998.

Client Services Manager & Sitter Coordinator

Job Summary

Key Responsibilities

Apply for this position